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Saturday 15 September 2012

10 Lessons from Einstein



1. Follow Your Curiosity “I have no special talent. I am only passionately curious.”

2. Perseverance is Priceless “It’s not that I’m so smart; it’s just that I stay with problems longer.”

3. Focus on the Present “Any man who can drive safely while kissing a pretty girl is simply not giving the kiss the attention it deserves.”

4. The Imagination is Powerful “Imagination is everything. It is the preview of life’s coming attractions. Imagination is more important than knowledge.”

5. Make Mistakes “A person who never made a mistake never tried anything new.”

6. Live in the Moment “I never think of the future – it comes soon enough.”

7. Create Value “Strive not to be a success, but rather to be of value.”

8. Don’t be repetitive “Insanity: doing the same thing over and over again and expecting different results.”

9. Knowledge Comes From Experience “Information is not knowledge. The only source of knowledge is experience.”

10. Learn the Rules and Then Play Better “You have to learn the rules of the game. And then you have to play better than anyone else.”

Friday 14 September 2012

Get to Peak Productivity Fast



What makes an elite performer isn’t how you show up when Plan A’s working. What reveals a true superstar is the way you deliver when your best laid plans are falling apart.

These are messy times. Days of intense volatility. A period of immense uncertainty. And one of the dominant themes in work + life these days is distraction (a constant stream of activities begging for our attention that in the end amount to nothing).
So the fight we face as Leaders Without Titles and as human beings on a mission to express our absolute best talents is to block out the noise so we get real work done. Here are some of my best strategies to help you do this:

#1. Get Great at Reverse Engineering: Engineers working with technology startups are masterful at taking a competitor’s product and breaking it apart – piece by piece – from the finished version to its initial components. After study, they then make their own product even better. Truly productive people do the same thing with their most valuable opportunity. They know the final result they are after and maintain acute clarity on it. Armed with this awareness, they reverse engineer this big goal into a series of small and actionable steps that they then put into a 1-2 page plan of execution. This strategy works for them. And it’ll work for you.

#2. Abhor Distraction: I fiercely fight distraction in my own life and teach the teams I work with at companies like Starbucks, Coca-Cola and Oracle along with the billionaires I privately coach how to do the same. Everyone’s fighting for your focus. And too many people are stealing your attention. Don’t be so generous in giving it to them – unless it’s for something that truly matters. So, clean out the distractions in your workspace and personal life. I just read that special forces on a military mission are kept in isolation from other teams and denied access to TV/Newspapers/Internet. Why? To PROTECT their focus so they deliver perfection on their mission. Pretty great metaphor for you and I, no? So please remember: Distraction is the greatest thief of time. And time is a non-renewable resource.

#3. Stop Multi-tasking: A recent case report shared a story of a medical resident who was using her cellphone to input data about the dosage of a patient she was attending. She was interrupted with a text message from a friend inviting her to a party. The resident replied and started a conversation. The only problem was she forgot to get back to her patient who then began receiving a near-fatal dose of the medicine. Open-heart surgery saved his live. But the larger point is that so few of us are fully present to the work/activity in front of us anymore. I see people on airport runways checking their Twitter feed. I see taxi drivers reviewing their emails. A huge competitive advantage falls to the 1 in 100 performer with the brilliance to develop the skill of becoming massively focused on the one thing in front of them. Truly a game-changing move.

#4. Build Rituals: Ok, this is another valuable tactic to unleash your productivity. When I studied the lives of People of Great Output like Stephen King, Winston Churchill and John Irving, I saw that they didn’t leave their productivity to the fleeting winds of inspiration. Instead, they instituted precise rituals into their daily lives that allowed their creativity to flourish. Stephen King, for example, sits down to work at 8 am every morning, in the same chair, with his papers set in the same way. His belief is that this obsessive consistency sends a signal to his mind to focus and deliver serious results.

#5. Launch at Beta: So many of us procrastinate by waiting for ideal conditions to get big things done. Here’s what I’ve learned from some of the software enterprises we’ve consulted with: launch at beta and then iterate to perfection. What I mean by that is stop waiting for perfect conditions or the perfect product before you get to market. Yes, I stand for ensuring anything you offer is best of breed. But sometimes putting off a project until it’s flawless demonstrates nothing more than your fear of success. And we both know you’re so much larger than that.

#6. Practice Productivity: When I was learning to ski, my instructor taught me about muscle memory. He made me practice many tiny moves over and over again sharing “this is going to build your muscle memory”, meaning that if I practiced the technique relentlessly, a time would eventually come where I could perform it swiftly, elegantly and unconsciously. Same applies to your productivity. Practice doing work that matters. Practice sitting in one place for many hours focused on a single result. Practice running rituals and elite performance routines that will lift you into the realm of world-class. Because as I know you know: Genius isn’t so much about genetics as it is about work ethic and sheer practice.

I hope these strategies have been of service to you. The world needs you at your productive best.

Wednesday 5 September 2012

GAME OF SALES

Monday 3 September 2012

What I Learned from Richard Branson…



I hope you’re great! Just finished an event with Richard Branson in Bucharest (a city known as the “Paris of The East”) and wanted to share my takeaways with you to help you take your career and life to its next level of wow.

Richard was polite and larger than life. A pleasure to share time with. And a man who clearly adores all he does. I encourage you to read his autobiography “Losing My Virginity” as well as his book “Business Stripped Bare” if you haven’t gone through them yet. Uber-inspiring. For people who want to become Remarkable Entrepreneurs – and express their absolute best.

Anyway, I’ll get right into some of my observations as well as the ideas we discussed. Please don’t underestimate the power of these simple ideas – superbly executed, they yield brilliant results.

1. Politeness Matters. As mentioned, Richard Branson was unfailingly polite. He mentioned to me that when he was a kid, if he criticized someone, his mother would make him stand in front of the mirror at home and say, “what you’re seeing in others is really what you’re seeing in yourself. So look in the mirror.” This educated him on the key leadership habit of looking for – and then encouraging – the gifts and talents within other people.

2. Be Massively Independent. When Richard was just four years old, his mother stopped her car and instructed him to find his own way home, over many miles. When he was about 12, she told him to cycle 100 miles to Bournemouth alone, to visit a relative. He expressed to me that these childhood experiences were his mother’s way of growing his self-reliance. And building the invincible inner core that has served him so well as an entrepreneur.

3. Screw It – Just Do It. What makes a great company (and great life) isn’t so much the inspiring idea as the flawless execution around the big idea. As Edison once said: “Genius is 1% inspiration and 99% perspiration.” Richard shared that much of his success came from his philosophy to disregard the naysayers and those telling him his dream was impossible and just get the dream done. (Please remember: the impossible is generally just the untried). This is a man with a giant bias towards action.

4. Lavish Praise on People. I know you know this: the bigger the dream, the more important the team. Having worked with many of the best entrepreneurs in the world, I’ve learned that every single one of them gets that you can’t do it alone. Beautiful to have a brave vision. But the real key is finding the genius-level talent to get that vision delivered into reality. And if all you know how to surround yourself with is mediocre people, you’re destined to experience mediocre results. Richard is brilliant at finding the right people that bring his targets of opportunity to life. And he confirmed that once they are on his team, “I lavish them with praise.” Our takeaway: relentlessly celebrate+develop+inspire your people.

5. Be a Radical Innovator. When he was a young entrepreneur with nothing more than the little college newspaper THE STUDENT, he still showed a lust for disregarding all the rules. He challenged the status quo. And disrupted what was considered normal. An example: he somehow was able to get John Lennon to do an original piece of music for him. He then put the song on a special disc and packaged it into the newspaper, right next to the interview he’d done on the rock ‘n roll legend. At Virgin Records, he recruited the Sex Pistols and reinvented a whole category of music. At Virgin Atlantic, he gave passengers massages on airplanes and dropped them home in limos. And with Virgin Galactic, he’s taking people into space. Very cool. Fantastically bold.

At the Bucharest meeting, he told the 2500+ people in the concert hall that “sometime in your lifetime, every one of you will have visited other parts of the universe.” And I believe it.

6. Build Your Brand. Richard Branson gets branding. He knows what he – and the Virgin name – stands for. Fun. Good Value. Strong customer service. And so at every possible opportunity, he evangelizes all it stands for. Oh, and he’s also clearly a master of getting attention. From hot air balloon adventures that made global news to showing up at a press conference nearly naked to promote Virgin mobile, this Remarkable Entrepreneur gets the value of owning a share of our brain cells.

7. Find Your Necker Island. Get this: Branson paid roughly $300,000 for his beloved Necker Island. He and his then girlfriend Joan were visiting the Caribbean on a getaway. They fell in love with Necker – but it was about $4,000,000. But he wouldn’t give up (let’s never discount the power of a ridiculous amount of persistence around your most closely loved goals). A few months later, the owner needed cash. Branson made his deeply discounted offer. It has served as his retreat away from the world for many years. Here’s the real point: in the world of so much noise and complexity, find your personal retreat (even if it’s an aged wooded bench in a public garden) where you can withdraw to think+create+renew+rest.

8. Lucky Wins. We make luck. Enough said.

9. Don’t Do It If It’s Not Fun. Branson wears a smile pretty much all the time. He laughs naturally. And radiates happiness. Zero doubt: he loves his life – and all that’s in it (George Clooney said he’d swap his life for Richard Branson’s – much to the delight of Richard’s wife). The lesson for us: life’s just too short to be doing work that destroys your soul. This is the best time in the history of the world to become an entrepreneur. Find work you adore. And get busy changing the world with it.

10. With Gifts Come Responsibilities. OK, so Richard Branson’s one of the richest people on the planet. But he gets that being good trumps shiny toys. He mentioned to me that, “with great wealth comes great responsibility.” And so he’s spending a lot of his days evangelizing Virgin Unite, his foundation that helps kids in need. Reminds me of what my amazing father taught me – using the words of the great poet Tagore – growing up: “Robin, when you were born, you cried while the world rejoiced. Son, live your life in such a way that when you die, the world cries while you rejoice.”

So there you go. What the iconic Richard Branson shared with me on a sunny Wednesday in Bucharest. I hope the lessons also serve you well.


You Need to Bag the Elephant: Your Business Depends on it


Steve Kaplan’s bestselling book, Bag the Elephant, is about much more than the animal in Africa.  He uses, “bagging the elephant” to describe the process of landing a large company account.  By large account, Steve means a contract that’s large enough to help you realize your dreams.  The type of contract that can completely change your company’s finances.

Mr. Kaplan is a self-made multimillionaire who has been involved in the building, buying, and selling of over 100 companies.  This book, Bag the Elephant, was a Bestseller and featured as number one on Amazon’s daily list!  This coming Sunday, July 1st, Steve is appearing on ABC’s Secret Millionaire!

Needless to say, it was a great time for me to finish his book.  His bio lists that he’s helped create over 100 millionaires.  After reading the book, I can definitely see why!  Here are 3 things young entrepreneurs can learn from Bag the Elephant:

1.  “You have to treat your Elephant hunting as a vital activity at the core of your daily or weekly routine, no matter what other fires are blazing.  Landing that big client isn’t a luxury or a spare-time function; it’s the key to big profits.”

This phrase was something I highlighted and really stuck with me.  Mr. Kaplan mentioned that when he first started, he would focus on selling during the day and focus on the business at night.  This proves that he treated hunting Elephants as the key to his success.  By focusing on this area, he was able to improve his percentage of landing a large client.  The more time he spent calling prospects, the better the chance of landing one.

What holds entrepreneurs back from pursuing Elephants?  First it’s a lack of belief in themselves or their company.  In fact, Steve mentioned this as the first barrier to overcome.  You have to believe that large companies need you.  Step out of your comfort-zone and go get them!

2.  “You have to stop thinking like a business your size and start thinking like an Elephant.” 

To land a large company account, think from their point of view.  To completely understand what they’re doing, you have to get inside their head.  In fact, he mentioned completely bringing this whole approach to your company.  His reasoning: “Elephants like to do business with partners who think and act like themselves.”  Understanding their point of view is extremely important.  Gain a large company’s respect by showing them that you understand their situation and can “play by them”.

When you start thinking like them, you need to start learning about their organization.

  • Who influences?
  • Who buy?
  • Who kills?
  • What’s their lingo?
  • When is their budget season?

3.  “Get organized.  Before you start calling potential clients, get your house in order.”

This was probably my favorite part of the book.  Mr. Kaplan went in detail on the execution of the initial contact with a large company.  I mean in detail!  Here are some great tips:

If you’re able to get through and talk to someone at a certain time, write it down.  He mentioned that humans are creatures of habit.  You’ll most likely be able to reach them at that time again.
Always call for a reason!  If you’re going to call someone, have a purpose behind it.  This can be a good way for you to figure out if they’re willing to buy, without becoming a pest.
Learn to tolerate silence during a phone call.  Don’t let them off the hook by saying, “Why don’t you think about it and let me know tomorrow?” 

Conclusion

Young entrepreneurs need to read this book.  Steve Kaplan has complied all of his experiences with Elephants into a single book.  If you want to land large clients, this book is a must.

As entrepreneurs, our businesses rely on our ability to execute.  This is not a “rah-rah” book to make you feel good about yourself.  Yes, you will be inspired, but this book is about execution.  Mr. Kaplan doesn’t just tell us “we can do it”, he shows us how to do it!


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